Terms & Conditions

1. Acceptance of terms

By accessing or using JKEXAM’s website, web application, mobile application, content, or related services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the service.

2. Eligibility

You must be legally capable of entering into a binding agreement. If you are under 18, a parent or legal guardian must review these terms, consent to your use of JKEXAM, and approve any purchase on your behalf.

3. Account responsibilities

You must provide accurate information and keep it current. You are responsible for safeguarding your credentials and for activity under your account. Notify [email protected] promptly if you suspect unauthorized access.

4. Subscriptions and payments

Prices, taxes where applicable, access duration, included content, and the total payable amount are displayed before you confirm a purchase. Payments are processed in Indian rupees through the payment method and gateway you select.

A purchase is one-time unless the checkout page expressly identifies it as recurring and states the billing interval. JKEXAM will not charge a recurring payment without the authorization required by the payment provider and applicable law.

Access to paid digital content is activated after payment is successfully verified. If payment is debited but access is not activated, contact support with the transaction identifier so we can trace it. Cancellation and refund eligibility is governed by our Cancellation & Refund Policy.

5. Acceptable use

You must not share accounts; copy, resell, or redistribute paid materials; scrape or use automated tools against the service; attempt unauthorized access; interfere with assessments or security controls; upload unlawful or harmful content; or use JKEXAM in a way that violates applicable law or another person’s rights.

6. Content ownership and licence

JKEXAM and its licensors retain all rights in the platform, branding, software, tests, syllabus structures, lessons, notes, graphics, and other content. A valid purchase grants you a limited, personal, non-transferable, non-exclusive right to access the applicable digital content for the stated period. It does not transfer ownership.

7. Availability and exam information

We work to keep the platform and learning material available and accurate, but access may occasionally be interrupted for maintenance, security, network failure, or circumstances beyond our control. Exam notices, dates, eligibility rules, and official results should always be verified with the relevant government body or examining authority.

8. Suspension and termination

We may restrict or terminate access where we reasonably believe an account is being used fraudulently, unlawfully, in breach of these terms, or in a manner that harms the platform or other users. You may stop using JKEXAM at any time and may request account deletion subject to lawful record-retention requirements.

9. Disclaimers and liability

JKEXAM is an educational preparation service and does not guarantee selection, rank, marks, admission, employment, or any particular examination outcome. To the extent permitted by law, JKEXAM is not liable for indirect, incidental, or consequential loss arising from use of the service. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

10. Governing law and disputes

These terms are governed by the laws of India. The parties should first attempt to resolve a concern by contacting support. Subject to applicable consumer law, courts with jurisdiction over Shopian, Jammu and Kashmir will have jurisdiction over unresolved disputes.

11. Changes to these terms

We may update these terms when the service or applicable requirements change. The current version will be posted on this page with its effective date. Continued use after an update means you accept the revised terms.

12. Contact

Questions about these terms, purchases, or the service can be sent to Yawar Azad at [email protected] or by post to: JKEXAM, 059, Ganopora Arsh, Shopian, Jammu and Kashmir 192303, India.